Ask the Enchanteds!

Have a question for Santa, Mrs. Claus, or one of our magical friends? Send us your query and we’ll sprinkle a little holiday magic in our reply!

Christmas has always been full of wonder, a time when the world seems to pause and the air is filled with magic. But it’s also a time of mysteries — questions that spark curiosity in the hearts of children and spark the imagination of adults.

“How does Santa fit down the chimney?”

“How do reindeer fly?”

“Where does all the magic come from?”

These are just a few of the many questions that fill the air during the holiday season, and no matter how many times we try to explain, the answers always seem to leave more questions in their wake.

But here’s the beauty of it: The magic of Christmas invites us to believe in the impossible, to wonder, and to ask questions without needing all the answers right away.

And this season, what better way to dive deeper into the enchantment than by speaking directly to someone who knows the magic firsthand?

Ask the Enchanteds! is your chance to unwrap the mysteries of Christmas. It is an opportunity to engage with a real-life figure, steeped in timeless traditions, who can share the secrets of the seasons and answer those tough questions with a twinkle in their eye and a story to tell.

When you Ask the Enchanteds about the wonders of Christmas (or fairies, or even Easter Bunnies), you don’t just get an answer — you get a journey into a world where imagination knows no bounds.

Welcome to the magic, where the only thing more enchanting than the season itself is the opportunity to ask someone who’s lived it all.

How it Works

Step 1: Fill out the form with your name, email, who the question is directed to, and your question.
Step 2: We’ll reply to your question via email if it’s private—or select fun questions will be featured publicly.
Step 3: If your question is chosen for our “Enchanted Post,” you might see it in our festive newsletter, a featured blog post or even a short video answer on social media!

Submit your Question!

We’d love to hear from you! Please fill out all the fields below so we can give you a personal and magical response.

By what name shall we record your request in the Grand Ledger?

First

Last

Name of the adult submitting this form.

to a all

To what e-mail address shall we send our official response from the Enchanted Northern Realms?

Enter only the email address of the adult submitting this form.

To ensure all is in proper order, I kindly ask that you confirm you are of 18 years or more to proceed with your inquiry.

I confirm I am 18 years of age or older.
Note: If you are under 18, you may not submit this form. Parents or guardians should submit the form on your behalf.

Are you, by chance, submitting a question on behalf of a little one or perhaps a few children? (This question is required to ensure we direct your inquiry correctly.)

Optional: If you have answered "yes" to the above question, would you kindly provide the name and age of each young one for whom you are submitting a question, one child per line, please. (e.g. Emma, 5 years)

To whom shall we deliver your enchanted inquiry?

What curiosity stirs within your heart or the hearts of your child(ren)? Share your question below.

How did you hear about Santa Craig Cringle and/or That Filipina Mrs. Claus - Aila Cringle?

Please answer as best you can. If your answer is "Other" or "Referral", kindly elaborate in your response to the question below. We would like to properly acknowledge or thank anyone who has sent you our way.

Optional: If you selected "Other" or "Referral", or if you have the time to tell us exactly how you came across us, please share below.

Opt-in

I wish to receive enchanted missives and wondrous updates from the North. (By submitting, you grant us leave to add your name to our esteemed mailing scroll.)

Opt-in 2

I understand that any personal information collected about my child(ren) through this form will be used solely for the purpose of answering questions, providing entertainment, and fostering a sense of wonder and imagination. All submitted information will be protected in accordance with our privacy policy.

Opt-in 3

By submitting this form, I confirm that I am the parent or legal guardian of any child(ren) whose information I have provided above. If no child information has been provided, this statement does not apply.

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Ask the Enchanteds!

Have a question for Santa, Mrs. Claus, or one of our magical friends? Send us your query and we’ll sprinkle a little holiday magic in our reply!

How it Works

Submit your Question!