Privacy Policy
Effective Date: July 13, 2025
Claus Enterprises, LLC (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit CraigCringle.com or interact with us through other means (including phone, text, WhatsApp, or in person).
1. Information We Collect
We may collect the following personal information:
Names (adults and children)
Email addresses
Phone numbers
Physical addresses
Event details (location, child’s name, age, wishlists)
Payment information (processed through third-party processors, not stored by us)
Photos or videos (if submitted or captured with consent)
IP addresses, device information, cookies, and similar tracking data (via analytics and site functionality tools)
2. How We Collect Information
We collect information when you:
Submit forms on our website (booking, contact, newsletter, special requests)
Communicate with us via email, phone, text, or messaging apps
Make payments through our payment processors (Square, PayPal, Apple Pay, Google Pay)
Use our website, which may automatically collect data through cookies and similar technologies
3. How We Use Your Information
We use collected information to:
Fulfill and manage bookings and service requests
Process payments
Provide customer support and respond to inquiries
Send newsletters and marketing materials (you may opt out at any time)
Improve and personalize our services and website
Develop creative, commercial, and digital products related to our services (we endeavor to blur or hide children’s faces in images or videos unless model releases are in place)
Comply with legal obligations
4. Sharing of Information
We may share your information with:
Payment processors
Our website hosting and email service providers (e.g., MailerLite)
Analytics providers (e.g., Google Analytics)
SEO tools
Event planners as necessary to fulfill your service
Law enforcement or regulatory authorities if required by law
We do not sell your personal information.
5. Cookies and Tracking
We use cookies and similar technologies to:
Enable site functionality
Analyze site usage and improve our services
Provide relevant marketing communications
You can adjust your browser settings to refuse cookies, but this may affect site functionality.
6. Children’s Privacy
While we provide family-focused services, we do not knowingly collect personal information directly from children under 13, except through the personal interactions of a child with one of our characters (such as Santa Claus, Mrs. Claus, or other characters during visits or events). Any information about children collected through our website or forms must be submitted by a parent, legal guardian, or with parental permission. If we learn that we have inadvertently collected personal information directly from a child under 13 online, we will take steps to delete that information promptly.
7. Data Retention
We retain your personal information as long as necessary to fulfill the purposes described in this policy or until the dissolution of the business, unless a longer retention period is required by law.
8. Data Security
We take reasonable measures to protect your information, including using SSL on our website, reputable third-party processors, and limiting data access to authorized personnel only.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information
Object to or restrict our processing of your data
Request data portability
Withdraw consent at any time (where applicable)
To exercise these rights, please contact us at:
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Your continued use of the website after changes indicates your acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy or your personal information, please contact us at:
Claus Enterprises, LLC
info@craigcringle.com